In case you like to return your order, please use the added return address form. If lost or not available, you can download and print the return address form here. For returns you may use the received shipping package. To manage all returns smooth, fast and properly, please note the following:
- All returns must be done within 30 days. You do not need to give any reason for returning your order.
- The goods must be unworn and unwashed.
- Please fold all products and bag it into the cover.
- There are no returns for reduced goods, as well no returns for unsealed products such as CD or DVD or similar.
- All returns, please whenever possible use DHL.
As soon as we receive your returning goods, we will check it and will either refund your money or we well sent you your product in another size. Whatever you prefer. However, the new shipping or the refund will usually take place within 7 days after receiving your return shipment. Due to booking reasons, the refund is only possible by using the same account you used to pay your order.